These Terms and Conditions ("Terms") govern your access to and use of the MentBro platform, including our website, web application, and all associated services (collectively, the "Service"), operated by MentBro Ltd, a company registered in England and Wales (Company No. 17163881).
By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
If you are under 18 years old, you confirm that you are at least 16 years old and that a parent or guardian is aware of your use of the Service.
MentBro is an AI-powered career and life coaching platform. We provide:
The Service is intended for personal, non-commercial use. MentBro is a tool to support your decision-making — it does not replace professional careers advice, legal counsel, financial advice, or mental health services.
You must be at least 16 years old to create an account and use the Service. By registering, you confirm you meet this requirement. We reserve the right to close accounts found to be in breach of this condition.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
We reserve the right to suspend or terminate accounts where we reasonably suspect a breach of these Terms or fraudulent activity.
MentBro offers a free tier with limited access to the Service, including a restricted number of AI coaching queries per week. Free tier features are subject to change at our discretion with reasonable notice.
Paid subscription plans provide extended or unlimited access to the Service. By subscribing, you authorise MentBro to charge the applicable fee to your chosen payment method on a recurring basis (monthly or annual, depending on your selected plan).
All prices are displayed inclusive of VAT where applicable. Payments are processed securely via Stripe. MentBro does not store your full payment card details.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until that date. We do not provide partial refunds for unused periods unless required by law.
If you experience a technical fault that materially prevents your use of the Service, please contact us at aryan@mentbro.com within 14 days. We will assess refund requests on a case-by-case basis. This does not affect your statutory rights.
We may change subscription prices with at least 30 days written notice. Continued use of the Service after a price change constitutes your acceptance of the new pricing.
You agree not to use the Service to:
We reserve the right to suspend or terminate access for any breach of this section without prior notice.
All content, features, design, software, and technology comprising the Service are owned by MentBro Ltd or its licensors and are protected by applicable intellectual property laws.
You retain ownership of the personal information and content you input into the Service. By using the Service, you grant MentBro a limited, non-exclusive licence to process your content solely for the purpose of providing the Service to you. We do not sell or transfer your content to third parties.
You may not reproduce, distribute, or create derivative works based on the Service or its content without our prior written consent.
MentBro uses artificial intelligence to generate coaching responses, life plans, and recommendations. You acknowledge that:
We are not liable for decisions you make based on AI-generated content.
We aim to make the Service available at all times but cannot guarantee uninterrupted access. We may carry out maintenance, introduce updates, or modify features with or without notice. We will endeavour to notify users of significant changes in advance where reasonably practicable.
We reserve the right to discontinue the Service or any part of it, with reasonable notice to users where possible.
To the fullest extent permitted by applicable law, MentBro Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
Our total liability to you in connection with the Service shall not exceed the total amount you have paid to us in the 12 months preceding the claim.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
The Service integrates with third-party providers including Supabase (database infrastructure) and Stripe (payment processing). Your use of these integrations is subject to their respective terms and privacy policies. MentBro is not responsible for the practices of third-party providers.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any legal proceedings, we encourage you to contact us at aryan@mentbro.com to attempt to resolve any dispute informally.
We may update these Terms from time to time. Where changes are material, we will notify you by email or in-app notification at least 14 days before they take effect. Your continued use of the Service after that date constitutes acceptance of the revised Terms.
For questions about these Terms, contact us at:
MentBro Ltd · aryan@mentbro.com · mentbro.com